![]() I am pleased that our team has succeeded to create a new interactive, user-friendly service offering with features that encourage frequent custom. At Citadel we are quick to respond to new challenges and adapt our business model to reach out to customers’ changing environment. Our goal to provide customer satisfaction is evident in our every innovation, and this Citadel App is no exception. “Offering a Citadel App enables us to simplify the insurance process for our customers”, says Angela Tabone, Managing Director of Citadel Insurance: “Nowadays, it’s natural to use a mobile to communicate and connect with customers. As long as customers download the Citadel App, they can directly text in their payments when receiving an alert that their insurance is due for renewal. ![]() ![]() This App also offers a simple and convenient method for customers to pay their bills through a secure payment system. Additionally, Citadel has designed this mobile app to include a ‘claim kit’ for customers to use following an accident. Customers can also purchase travel insurance, access their account information and renew their policy from their mobile phone. ![]() This new App provides customers the ability to obtain instant quotes for their car home and boat, while quote requests may be sent in the case of life insurance. The Citadel App gives your insurance that needed mobile functionality, anytime, anywhere. It is easily downloadable and totally user-friendly. The Citadel App is free and available from the Apple store. ![]() The new mobile application available for iPhone and iPad will make interaction with Citadel easier and faster for customers. Citadel Insurance has announced the release of the first multi-function insurance mobile application on the island. ![]()
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